Duane Holloway manages the Bautex Installer Program providing construction training and technical support to general contractors and specialty trades who are building with Bautex Block. He provides extensive remote and on-site technical support to contractors through all phases of a project, from bidding and budgeting through final completion.
This construction veteran has three decades experience working on large-scale industrial and commercial construction projects, starting as an iron worker and working his way up to key management positions. Working at Bautex Systems presented him a one-of-a-kind career opportunity to introduce and support an innovative wall system to contractors across the region.
You’d seen insulated concrete form construction projects in your work and they didn’t excite you. Why did you decide to join the Bautex team?
In my old jobs, I saw problems building with some of the ICF materials on the market, and when I looked at Bautex Block, I realized it was different. I could actually build with it. With the benefits of energy efficiency, fire safety and more, there really isn’t anything else like it. I’m proud of its constructability.
What are you most proud of?
I'm most proud of having a part in making this business work. Getting to production took a lot of effort on all of our parts. We have an expert in each field, and we have different professional experiences. Also, I pushed hard for us to conduct storm testing on the Bautex Wall System. I’m from Oklahoma where the tornado rating is important. I built the air cannon so we could test it on our own before it officially went to the lab in Lubbock.
You work in the factory and out in the field. How does that help your customers?
We want to support them every way we can. I am on site as often as needed, especially the first few days of a project and at its important milestones, like pouring concrete. We offer the same support to architects or engineers. I like to come into my lab, which the rest of the team calls “Duane’s World,” and work out how to build a certain architectural detail and let customers know how it will work.
What’s your secret sauce to working well with everyone on a project team?
At Bautex, I learn what is important to each of the trades. What’s important to an installing contractor is not same as what is important to an architect. What’s important to an engineer is not same as to an owner. Our training program is the same for architects and masons, but I change the emphasis. Contractors want lots of details of how pieces are put together, and the architects are going to want to know how it connects and fits in with other systems.
In my previous positions, I earned a reputation for being level headed when projects are struggling and need some leadership to get on track. One time I was sent to a water treatment plant project that was eight months behind. I could see what needed to be done and what resources we needed, and I’m proud to say we finished it on time.